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Business Concept #08. The 3 Rivet Test

What it means

In manufacturing, a rivet is a metal bolt or pin used to fasten something securely.  Airplanes are built with thousands of rivets - rivets are strong and they reduce drag, given the "bolt end" doesn't stick out.

In business (or in life), the 3 Rivet Test can be employed as a way to ensure a 'tight and strong fit' between what the company already has working with anything significant that a company is considering adding or changing.  Basically, before making a big change or introducing something new into your business (a new product, service, policy), you would ask yourself something like:

"Does this (new product/change) significantly strengthen, in 3 distinct ways, the core of the enterprise, in addition to whatever value it will bring on its own?"

If the answer is yes, we move forward with the idea/plan.

If the answer is no, we tweak the idea/product until we can find 3 places to rivet it to, in order to strengthen the organization.  And if, after trying to tweak, we cannot, then we do not proceed.  But we usually can.

This is more than asking "What are the 3 benefits of this new product/service or change?"  That's also a great question but it's a different question.

An Example at CoachVille

At CoachVille, we use the 3 Rivet Test at least once a week.

We even applied the 3 Rivet Test before we decided to craft this Biz Concepts for Coaching Course. Here are the 3 rivets we found -- the 3 ways this course would strengthen CoachVille -- far beyond the direct benefits of crafting the ecourse.

Rivet #1. This ecourse catalyzes unexpected revenue streams
As a training company, we have been wanting to move toward offering business and corporate coach training.  Starting an ezine like this one gets us focused in that direction by developing coaching-oriented business concepts.

Benefit to the organization:  
We are now building the Graduate School of Corporate Coaching and the 100 Most Important Concepts of Our Time Program (both in development) coming out in early 2003.  Both are significant and strengthen the financial base of our company and will position our brand well in the marketplace of highly intelligent coaches.


Rivet #2. This ecourse strengthens the coaching industry
I feel strongly that personal coaches need to learn business concepts to increase their knowledge base as well as to better position them to serve the small or larger business client. My view is that many/most coaches are more financially successful offering business-related coaching. And, by coming up with user-friendly business concepts, these coaches can find a way to expand the focus of their coaching beyond the traditional personal coaching field.

Benefit to the organization:  
Stronger, more successful coaches increase the viability of CoachVille.  Their strength virtually guarantee our long-term viability.  That's strengthening, even in the short-term.


Rivet #3.  This ecourse helps us to the company better
A side benefit researching and crafting these Business Concepts ecourse is that we learn better how to run our own company and to keep it fluid.  And special.  

Benefit to the organization:  
With knowledge, people can do better. And with learning concepts and principles, people can be lot more effective because they know where and how to focus their time, and what to do when something blindsides them.  Knowing these concepts increases our productivity without us having to focus directly on productivity.


Bottom line: 
The 3 Rivets are like "3 birds, one stone."  (We like birds, so please forgive the analogy.)

"Hey, wait a minute...

Isn't what you just described merely a list of benefits of crafting the ecourse?  What's the difference between benefits and Rivets?"

Benefits are what you can identify you'll receive as a direct result of what you're doing.  For example, the direct benefits of crafting these Business Concepts include the fact that:

1. We are creating/adding to our collection of valuable intellectual property.
2. More folks will join the School of Coaching as a result of being exposed to these concepts. ($250,000 in revenue over 5 years is our educated guess/evidence thus far.)
3. We often create stuff because we enjoy doing so; it's fun.
4. It furthers our company mission.
5. Subscribers pass along the lessons and more folks hear about CoachVille/School of Coaching than we could have ever reached directly.
6. This course may morph into a MBA type of course of coaches.


The Rivets described in the examples area above refer to how the entire, existing organization will benefit and be strengthened, not just the direct/obvious benefits that come from creating a new product.

That's a critical distinction.  

Moral of the story?

Whenever you have a new idea or are making a change in how your business works, ask yourself:

"Does this (new product/change) significantly strengthen, in 3 distinct ways, the core of the enterprise, in addition to whatever value it will bring on its own?"

If the answer is yes, you can move forward with a degree of confidence.

If the answer is no, or if you are not sure, then tweak the product, project or change until it strengthens your organization in 3 distinct ways.  

Or, find something else to do with your time that can.

In a world of many opportunities and a zillion ideas, we've found the 3 Rivet Test to guide -- and evolve -- us well.

Comments from coaches

We are seeking comments from coaches who have successfully used this concept themselves or with clients.  Please email your 1-4 sentence comment to thomas@coachville.com with 3 Rivets #08 in the subject line.

written by thomas j leonard
copyright 2002 coachville.com.  all rights reserved.
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